Reference

Legal terms for India

On mostplay, these legal terms set out how access, records, account changes, and dispute requests are handled for India, and they apply only where local law permits.

India accessLocal law firstRecord checksWallet matches
mostplay Legal terms for India
CONTACT PATHS

Where to reach us

Use the channel that fits the request you want to make. Email works well for record copies and written corrections, chat is faster for account questions…

Email desk Send us the wording you want checked, the region linked to your account, and…
Live chat If you need a record correction or a copy of the terms attached to…
Web form Use the form when you want a written trail for requests about cookies, retention…
DATA AND ACCESS

How we handle requests

Your account file is the anchor for every legal request we handle. We use it to match identity, protect sensitive changes, and keep a clear audit trail for…

Data handling

We keep only the fields needed for account checks, payment matching, and legal requests.

Cookie memory

Cookies help us remember language, session state, and consent choices tied to your browser.

Security pause

If you change a password or ask for a sensitive account change, we may pause that request until verification is…

Record retention

We retain records only for the period needed to meet legal duties, settle disputes, and keep audit trails intact.

Change requests

When you ask to update details, correct an entry, or ask how a decision was made, we use the latest…

Region changes

Access may differ by region. If local law changes, we update the terms tied to your account and flag the…

Questions on access and records

These questions cover access, records, corrections, cookies, and the contact route you should use. If your region or device changes, the answer that applies is the one attached to your current account record, and we will tell you whether local law permits the request before we process it. That way you do not have to guess which version applies before you write in.

Access depends on local law and the region attached to your account. If a request is not allowed where you are, we will say so and point you to the current terms that apply to your record.

Yes. After we verify you, we can share the records tied to your account, including the entries that matter for legal checks, dispute handling, and any change you asked us to make.

Send the correct detail through chat or the form, and include anything that helps us verify the change. We update the record after checks are complete and the law allows it.

Cookies help us recognise your browser session and keep your consent choices intact. They also support security checks, so we can tell whether a request came from the same device path.

You can use email, chat, or the form tied to the account. For anything sensitive, send from the registered contact path so we can verify identity before we share details.

We keep records only as long as needed for legal duties, account checks, and dispute handling. After that, they are deleted or anonymised under our retention schedule, and the result stays on file only where law asks for it.

We replace the old wording on this page, update the version linked to your account, and note the current route for any request already in progress. That keeps your next step clear.